Discrimination is Against the Law
Birdi complies with applicable federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex.
Birdi does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
On request, Birdi provides free aids and services to people with disabilities and visual impairments to communicate effectively with us, such as large print, audio, and accessible electronic formats.
Birdi provides free language services through qualified interpreters to people whose primary language is not English.
If you need these services, contact Birdi Customer Service at 1-855-247-3479 (TTY dial 711), Monday-Friday, 8:00 am to 8:00 pm Eastern Time and Saturday, 9:00 am to 1:00 pm Eastern Time.
If you believe that Birdi has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance:
PO Box 8004
Novi, MI 48376-8004
If you need help filing a grievance, the Compliance Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by completing the complaint and consent forms available online at http://www.hhs.gov/ocr/office/file/index.html and filing online, by mail, fax, email, or phone.
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201